News

Holiday Notification: 2025 Spring Festival

Jan 20, 2025

Dear Customers,

Arccaptain team is about to welcome the Spring Festival and will have a period of vacation from Jan 25th to Feb 5th, 2025. During this period, response times for inquiries via social media, group comments, live chat, phone, and email will be extended.

Our team will be working on a rotating shift to ensure minimal disruption to services. If you have any questions, please contact us via email at support@arccaptain.com, and we'll respond within 72 hours.

We’re offering special discounts and our US/CA warehouse will remain operational during the holiday — feel free to shop.

Thank you for your understanding and patience. Wishing you a joyful and prosperous Spring Festival!

Best regards,